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OPUS-ISM, LLC
OPUS-ISM has been a premier provider of pharmacy management systems to independent, chain, outpatient, specialty, and institutional (hospital & HMO) pharmacies for over 30 years, and currently services more than 1200 clients nationwide.
Our longevity and prominence in the industry is a direct result of the unsurpassed quality of our products and our commitment to exceptional customer service.
The highly modular architecture of our pharmacy systems means that we can easily create a setup that is ideally suited to every customer’s specific needs. Years of continuous refinement and enhancement have resulted in a pharmacy management system with unparalleled functionality and reliability.
- Systems for Independent Retailers, Clinics, Institutional Outpatient, and 340B pharmacies
- Multi-site, central host systems for Chains, HMOs, and Managed Care Pharmacy providers
- Systems for Nursing Homes, Hospitals, and Long Term Care facilities
- Customized systems for Correctional Institutions and Managed Care providers
- Interactive Voice Response (IVR) systems with outbound refill and pickup reminders
- Web Refills online prescription management
- IIAS-certified, FSA compliant Point of Sale system
- Electronic Signature Capture for HIPAA, Rx pick-up, delivery and credit card signatures
- WorkFlow, prescription scanning, and pill imaging modules
- E-prescribing module for refill authorizations and new prescriptions
- Off-site Backup Disaster Recovery
- Integration with automated dispensing systems
- Exclusive Profit Maximizer third party reimbursement optimization
- Extensive array of free value add programs
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IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue Opus-ISM auto refill phone in compliance reminders
RxKey® IRP by KeyCentrix™
Transforming Pharmacy Management
RxKey IRP (Independent Retail Pharmacy) Pharmacy Management Software is a diverse system with a wide scope of functionality focused on improving efficiency, enhancing safety and increasing profitability. Customizable workflow, consistent screen layouts and simple navigation allow for ease of implementation. The strategic business resources found in RxKey IRP include dispensing verification, accounts receivable intelligence, reimbursement monitoring and advanced query tools. This innovative solution also has built in LTC and specialty care capabilities. KeyCentrix software is designed to empower clients with business intelligence tools and central or remote processing abilities to advance patient care outcomes.
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Long Term Care Prescription Services LTC Pharmacy Jobs Medication Outsourcing for Nursing Homes medicare medicaid skilled nursing facilities group homes assisted living resident pharmaceutical hospice home care services home infusion outsourcing Long Term Care Prescription Services LTC Pharmacy Jobs Medication Outsourcing for Nursing Homes medicare medicaid skilled nursing facilities group RxKey
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Voice Tech
VOICE-TECH OFFERS A MODULAR APPROACH TO BRING YOU JUST WHAT YOU NEED
Voice-Tech, an industry leader and innovator in providing Essential Communication Solutions for pharmacies is announcing a new, more flexible offering of its products. This modular approach gives pharmacies a broader choice of inbound and outbound patient communication options. For over twelve years, Voice-Tech has been committed to the pharmacy market place and continues to offer new solutions that give patients a multitude of convenient methods by which to order their prescription refills, including automated Telephone Refills/IVR, Internet on-line and kiosks, all of which can be purchased as separate modules or in combination. And by adding Voice-Tech’s compliance call module to drive up medication compliance and drive further business, pharmacies across the country continue to rely on Voice-Tech to keep their business thriving.
The cornerstone of Voice-Tech’s communication solutions has been Telephone Refills/IVR (interactive voice response). The telephone refill function lets callers submit prescription refill orders that ultimately post directly to the work queue of the pharmacy system, without the direct involvement of the staff, and allows your pharmacy to be open for business 24/7. This module can be configured in several ways: a refill hotline only, answer only after 3 or 4 rings, or as most commonly installed, answer all the pharmacy lines to give maximum benefit and typically provides a Return On Investment of six months or less!
Day or night, the Doctor Fax Authorization module automatically works every time a patient enters a refill that requires authorization, no matter which Voice-Tech solution was used to input the request.
Rx-Pickup gives the pharmacy greater control of the prescriptions in their will-call bins. Rx-Pickup activates automated outbound reminder calls to patients to inform them that their prescription refill order has been filled and is ready for pickup.
Internet Refill Solution allows a patient to request prescription refills via the pharmacy’s web site. Through direct communication with the pharmacy system software, the application confirms and notifies the patient whether or not refills are available and schedules a pickup time. The request is then posted to the pharmacy system work queue.
Quick-Link™ is a fast and easy way for every member of your staff, whether technician or cashier, to enter a refill request.
Refill Assistant™ is a self-service touch-screen that can be placed on the counter or as a kiosk that gives patients the ability to place refill requests from any location that is connected to the pharmacy network-taking only seconds to place the order, without involving the pharmacy staff. With Refill Assistant, patients can avoid the need to stand in long waiting lines.
Auto Attendant/Voice Mail Feature – gives callers a menu of choices and allows for transfers within a pharmacy as well as the ability to leave voice mail messages by doctors or patients.
Custom Order Module - for expanded shipping choices and/or confirming credit card information.
Outbound Call Module - This software allows for multiple new outbound call applications. First of these is compliance calls which allows for proactive reminder calls when a prescription is due to be refilled.
Long Term Care Module – Allows for streamline orders in low to medium volume long term care facilities.
For more information about Voice Tech and their products and services, please visit the links provided below.
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IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue Voice Tech auto refill phone in compliance reminders rx pickup quick link custom module
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QS/1
QS/1 provides software products, services and support to a variety of healthcare providers including community pharmacies, chain pharmacies, long-term care facilities, institutions, home medical equipment providers and point-of-sale operations.
NRx for Retail/Community Pharmacy
Process new prescriptions and fill refills quick and easy. Integrated services and systems enhance workflow and patient safety in independent pharmacies while providing comprehensive management tools necessary for better profitability.
Multi-Site Management (MSM) & NRx for Chain Pharmacy
Provides multi-site chain store management system making day-to-day pharmacy operations easier and more efficient with centralized data control allowing record sharing across the network and between stores.
PrimeCare for Institutional Pharmacy & Long Term Care Facilities (LTC)
Specifically meets the everyday challenges of institutional and LTC pharmacies with the ability to customize software solutions to fit unique organization needs.
SystemOne for HME Business
Manage any HME business operation, large or small. Manage inventory and electronically bill the DMERC, State Medicaids and other third party payers.
Point-of-Sale
Boost pharmacy profitability with improved inventory management features and electronic price updates.
Interactive Voice Response (IVR)
Manage telephone refills and physician communications while offering 24/7 access.
Interfaces
Enhance operational efficiency with interfaces to many time and money-saving technologies made available for integration with QS/1 software.
QDM Automated Pill Dispensing System
Enhance pharmacy productivity and efficiency while improving patient safety through automated pill dispensing.
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IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue QS/1 auto refill phone in compliance reminders
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SRS Pharmacy Systems
Total Pharmacy Integration... One Vendor!
Over 20 Years of Supporting Community Pharmacy
Since 1989, SRS Pharmacy Systems has focused on building pharmacy management software that helps community pharmacies operate more efficiently and accurately, keeping processes consistent, inventories low and profitability high.
Total Pharmacy Integration
The key to maximizing profitability is total integration from top to bottom. All SRS modules are directly integrated with our core pharmacy management software, PKonRx. Modules include:
PKon Rx
- Linux-based for fast execution and unparalleled reliability
- Surescripts® certified for e-prescriptions
- Automated DUR, AWP, DEA and software updates
- Integrated DEA & Surescripts® physician databases
- 340B support
- FREE data conversion
POS
- Direct integration with PKonRx, eSignature and A/R
- SIGIS certified for FSA/HRA card processing
- Integrated Internet credit/debit card processing
- Salesperson tracking
eSignature
Collect all of these signature types from ONE PAD:
- HIPAA NOPP
- Prescription pickup (OBRA 90)
- Non-safety cap authorization
- Pseudoephedrine/narcotic logging
- Credit/debit card
IVR
- Decrease phone traffic by up to 50%
- Allow customers to order/check refill status 24/7
- Easy pass-through to pharmacy staff
Rx Scanning & Verification
- Scan original Rx into PKonRx from any workstation
- On-screen viewing of Rx image
- Extremely small footprint & portable
One System, One Vendor, One Call!
Because SRS develops, supports and services all system modules, SRS eliminates the complexities and costs of dealing with multiple technology providers - giving you a SINGLE SOURCE FOR YOUR PHARMACY SUPPORT and service needs. Allowing you to focus on what you do best - taking care of your customers is SRS' goal!
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IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue SRS auto refill phone in compliance reminders
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TeleManager
TeleManager Technologies, Inc. is the industry’s only IVR Company with several completely different IVR products making it possible for independent, chain or health system pharmacies to select the IVR system that best meet their practice and budgetary needs. And, our more than 10 years experience in working with all types of pharmacies has taught us how to make the installation and training easy for all involved.
Our list of products includes:
TeleManager™ Hosted IVR Service is a patented outsourced (ASP Model) IVR service that enables a pharmacy to offer their patients with a toll free automated refill “hot line” they can call anytime. The service also accepts all phone calls placed to the normal pharmacy phone number but that are not answered for any reason; such as all lines are busy or it is after hours. All patient information is captured at the TeleManager telecommunications operations center and faxed or emailed to the pharmacy in an orderly manner for processing. This unique service is the most affordable way to provide IVR.
TeleManager™ On-Demand IVR System builds on the same patented outsourced (ASP Model) functionality as the hosted service (above) but adds the functionality of interfacing with your pharmacy management system so that refill request are seamlessly routed over a secure internet connection directly into your pharmacy system’s refill queue. Installation does not require the purchase or installation of any hardware or cabling making the On-Demand System the easiest and most affordable ways to bring the benefits of fully integrated IVR to your pharmacy.
Refill TeleManager™ In-Store IVR System is the most versatile, cost-effective and easy-to-use traditional in-store IVR system in the industry. Currently used in literally thousands of pharmacies in all practice settings this full featured in-store system interfaces with you phone and pharmacy management system to allow you to simplify pharmacy operations and provide even more personalized customer service.
TeleManager Refill NetManager™ is an interactive on-line prescription service that enables your patients to request refills over the internet at any time that is convenient for them. NetManager can be interfaced with your pharmacy management system so that refills are validated and posted into your pharmacy management system’s refill queue in real time.
OverflowManager™ is TeleManager’s patented IVR service that provides over capacity relief when all phone line are in use. This truly unique service means your patients and prescribers will never have to listen to a busy signal and could eliminate the need for pharmacies to add expensive additional phone lines. All prescription orders are captured in TeleManager’s telecommunications operations center and sent t directly into your pharmacy management system.
TeleManagerCentral™ IVR System is an advanced Voice over IP capable solution that allows chain and multiple-location pharmacies to benefit from their economies of scale. This system resides at a central site and interfaces with all your telecommunications, pharmacy management system, workflow or central fill software to provide genuine benefits for patients, employees and prescribers.
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Telemanager, Telemanager Technologies, IVR, Software, IVR Solutions, Pharmacy Productivity, Software
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Ateb
If your business is searching for ways to interact with customers more effectively, Ateb, Inc. has the answer. We develop and integrate scalable IT solutions. We're also the #1 provider for Interactive Voice Response (IVR) solutions for pharmacies and provide applications that comply with HIPAA privacy regulations.
Chain Pharmacy and Retail
While prescription orders are increasing, pharmacies face a number of challenges. There is a shortage of pharmacists, shrinking profit margins, and HIPAA compliance regulations that put an additional strain on operational requirements. To meet demand and balance operational challenges, pharmacies need affordable and efficient solutions that streamline workflow, meet HIPAA regulations, and allow pharmacists to spend more time counseling patients.
Ateb Solutions Can Help
We offer technology solutions that are affordable and effective to meet today's operational challenges. Our pharmacy and HIPAA experts develop technology solutions that address and automate pharmacy operations and HIPAA requirements necessary in the pharmacy.
Ateb's suite of chain pharmacy solutions automates telephone calls to the pharmacy, stores patient signatures electronically, and streamlines the prescription ordering and fulfillment process, helping you meet industry demand.
Ateb also offers retail solutions that streamline and automate the operations of retail transactions. These solutions include specialized IVR systems that automate calls to various retail departments, and order fulfillment solutions that manage and automate retail orders and film processing.
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Opus-ISM
OPUS-ISM is a leading provider of pharmacy management systems to independent, chain, outpatient and institutional pharmacies. OPUS-ISM has been in business for over 20 years and currently has over 1000 clients |
QS/1
QS/1 provides products, services, and support to a variety of healthcare providers including community pharmacies, chain pharmacies, long- term care facilities, institutions, home medical equipment providers, and point-of-sale operations. |
SRS
SRS systems are designed to help you accomplish more - to keep your processes consistent, your inventories low, and your profitability high. Our systems earn excellent marks in reliability, performance, and ease of use. Conversion is rapid and reliable, with 100% functionality from day one. And our technical support is among the best in the business. |
Voice Tech
Voice-Tech provides essential communication technology solutions to help pharmacies become more efficient, productive and responsive to patient and business needs. Our solutions help drive business into your pharmacy! |
December 15, 2011
voiceTech Launches ServiceLink-Rx, the First Comprehensive Patient Communication Platform for Retail Pharmacies voiceTech, a leading systems integrator and technology services provider in the pharmacy industry for nearly 20 years, has announced the launch of ServiceLink-Rx, the industry's first comprehensive pharmacy-to-patient communication platform. |
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Florida Mandated HIV/AIDS 1 Hour and 2 Hours Course for Nursing, Dental and Other Healthcare Professionals.
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to:
Discuss the incidence of HIV/AIDS in Florida.
Describe modes of transmission for HIV.
Summarize the testing-related requirements of the Florida Omnibus AIDS Act.
Outline the issues in HIV/AIDS prevention.
Explain the clinical management of HIV/AIDS.
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Top 10 Family Practice/Internal Medicine Coding Errors to Avoid for 2010
Provided by: American Association of Professional Coders
Top 10 Family Practice/Internal Medicine Coding Errors to Avoid for 2010... |
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Infection Control & Standard Precautions
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to:
Discuss requirements for infection control training.
Spell out professional responsibilities for monitoring infection control practices and interventions for compliance and safety.
Explain the chain of infection and describe the way infection control concepts are applied.
Define engin... |
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Responding to Large-Scale Testing Errors
Provided by: American Society for Clinical Pathology
Upon completion of this activity, you will be able to:
* define a large-scale testing error.
* identify 9 constituencies that may be impacted by large-scale testing errors.
... |
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Molecular Imaging: Infection/Inflammation
Provided by: SNM Advancing Molecular Imaging and Therapy
Molecular Imaging: Infection/Inflammation... |
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Infection Control for Wisconsin Dental Hygienists
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to learn:
Describe the impact of healthcare-associated infections in the dental setting.
Explain the responsibility of dental healthcare professionals to adhere to scientifically accepted principles and practices of infection control.
Define the concept of the chain of infection and present strate... |
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MR Breast Anatomy and Basics of Other Modalitites
Provided by: PROSCAN Imaging Education Foundation
Breast MRI is reported as valuable in detecting cancer in women who have a personal history of breast cancer, those patients with greater than 25% lifetime risk of breast cancer, and those with dense breasts -a condition associated with breast cancer risk but which decreases the sensitivity of the gold standard screening exam, mammography. MRI help... |
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MRI of the Elbow A Comprehensive Overview, Plus an Anatomic Approach
Provided by: PROSCAN Imaging Education Foundation
The ProScan Imaging Education Foundation's all-new Professional MRI Series provides a comprehensive educational program that encompasses a broad survey of up-to-date radiological knowledge in the neurological and musculoskeletal realms. Lectures address in-depth discussions of neuroradiology of the brain, spine, head and neck, and pediatric imaging... |
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Gout: Why, Who, and When to Treat
Provided by: Primary Issues
Program Overview
Gout is not a headline-grabbing disease. People tend to think of it as something that only happens to hard-drinking portly old men in Dickens novels. They may be surprised to learn that the prevalence of gout is on the rise among Americans – particularly postmenopausal women – and that the increase is expected to continue stea... |
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Introduction to Patient Safety
Provided by: Institute for Healthcare Improvement
No one embarks on a health care career intending to harm patients. But much too often, patients die or suffer injuries from the care they receive. In this course, you’ll learn why becoming a student of patient safety is critical for everyone involved in health care today. First, you’ll learn about the human and financial toll of medical error a... |
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Tumors of the Lung, Pleura and Mediastinum
Provided by: CMElectures
John M. Travaline, MD, is an associate professor of medicine and an associate professor of pathology and laboratory medicine at Temple University School of Medicine. He is also the director of the Lung Cancer program at the Temple Lung Cancer Center and director of pulmonary invasive procedures at Temple University Hospital. Here, he discusses the ... |
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Appeals: How to Overturn Denials and Unfavorable Audit Results
Provided by: American Association of Professional Coders
This audio reviews the denial management of modifiers, the appeals process for CMS and private payers and common modifiers. The modifiers discussed include 22, 24, 25, 26, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 62, 66, 78, 79, 80, 81 ans 82. Examples of common modifier denials are discussed and recommendations for appealing the denials. ... |
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Health Insurance Advanced Studies, Part B online course.
Provided by: America's Health Insurance Plans
As an extension to Health Insurance Advanced Studies, Part A, Part B explores some of the most important health insurance products and trends today. You’ll add to your knowledge and expertise in disability, long-term care, supplemental, and dental insurance with information on policy structuring, options, and placement.... |
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Hot Topics: Fostering Health -Evaluations of Children in Foster Care
Provided by: American Academy of Pediatrics
After completing this course, you will:
* Be able to conduct an initial medical screen on all children entering foster care.
* Be able to identify the time frames for conducting a comprehensive health assessment and a follow-up assessment on all children in foster care.
* Gain a basic understanding of medical consents for children ... |
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Infection Control & Dental Practice Act Online Course - Dental Board of California Approved
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to learn:
Describe the impact of healthcare-associated infections in the dental setting.
Explain the responsibility of dental healthcare professionals to adhere to scientifically accepted principles and practices of infection control.
Define the concept of the chain of infection and present strate... |
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2012 Internal Medicine Intensive Certification Board-Review Course
Provided by: MedStudy
A 9-day course for physicians seeking to expand and reinforce their knowledge and clinical competencies in Internal Medicine, focusing on subjects that are directly relevant to clinical scenarios that will be encountered on the ABIM Certification Board exam, as well as in the clinical setting.
Featuring 12 nationally renowned IM subspecialty exp... |
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Terrorism Response For Nevada Licensed Healthcare Professionals
Provided by: Biologix Solutions, LLC
Upon completion of this course, you will be able to:
Define acts of terrorism/bioterrorism and weapons of mass destruction (WMD).
Identify the major biological threat agents.
Describe the natural transmission of Category A biological agents.
Describe clinical presentations of Category A biological agents.
Describe available treatments and pro... |
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VISICU Critical Care Review -September 2010
Provided by: American Board of Quality Assurance And Utilization Review Physicians
Course Description & Objectives
* Review the APACHE scoring system, including the active treatment component
* Review the potential use of the APACHE system in screening patients to avoid unnecessary ICU admissions
* Review the issue of prolonged mechanical ventilation
* Review a study of the clinical and financial outcome... |
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Pathologic T0N1 Esophageal Cancer After Neoadjuvant Therapy and Surgery: An Orphan Status
Provided by: The Society of Thoracic Surgeons
Learning Objectives
After reading this article, the learner should be able to:
* describe clinical characteristics unique to the ypT0N1 esophageal cancer group
* characterize the discrepancy between clinical staging and pathologic staging after completion of induction therapy for esophageal cancer
* describe estimated survival for pa... |
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Focus On: Dynamic Ultrasound-Guided Peripheral Intravenous Line Placement
Provided by: American College of Emergency Physicians
After reading this article, the physician should be able to:
* Describe the technique of dynamic ultrasound-guided peripheral intravenous line (UGPIV) placement.
* Integrate UGPIV placement into a difficult peripheral intravenous line (PIV) access algorithm.
* Anticipate the complications associated with UGPIV placement. ... |
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Detecting, Managing, and Preventing Pulmonary Embolism
Provided by: ANA Continuing Online Education
PULMONARY EMBOLISM (PE) occurs when a pulmonary artery becomes blocked-usually by a blood clot that has broken free from its site of origin and embolized or migrated to the lungs. If misdiagnosed, unrecognized, or untreated, PE can cause death quickly-within just an hour. It's fatal in up to 26% of cases.
**Objectives:**
* Describe the pathoph... |
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Same Admission Cardiac Catheterization and Cardiac Surgery: Is There an Increased Incidence of Acute Kidney Injury?
Provided by: The Society of Thoracic Surgeons
After reading this article, the learner should be able to:
* understand that patients who undergo cardiac catheterization and cardiac surgery during the same hospitalization are at higher risk for acute kidney injury
* recognize that postoperative acute kidney injury places patients at increased long-term mortality risk
* become aware t... |
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Pain Management for Oregon Health Professionals
Provided by: Wild Iris Medical Education
The purpose of this course is to provide an overview of the management of pain and its nature, sources, assessment, interventions, documentation, ethical and legal issues, and effects upon various groups of people.
Upon completion of this course, you will be able to:
* Explain the nature of pain and its definitions, characteristics, types, and ... |
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Implementation of a Rapid Whole Blood D-Dimer Test in the Emergency Department of an Urban Academic Medical Center: Impact on ED Length of Stay and Ancillary Test Utilization
Provided by: American Society for Clinical Pathology
Upon completion of this activity, you will be able to:
* describe how D-dimer testing should be used in the evaluation of venous thromboembolic disease.
* discuss how point-of care testing (POCT) can be used to improve the efficiency of emergency department (ED) operations.
* list POCT assays that have been documented to reduce ED length ... |
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Caring for Patients with Traumatic Brain Injuries: Are you up to the challenges?
Provided by: ANA Continuing Online Education
Help your patients survive the immediate and
long-term effects of these life-changing injuries.
**Objectives:**
* Describe the pathophysiology of traumatic brain injury (TBI).
* Discuss appropriate assessment of patients with TBIs.
* Identify nursing and medical interventions for patients with TBIs. ... |
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Treatments To Alter the Natural History of COPD
Provided by: American College of Chest Physicians
Objectives
1. Name four consequences or outcomes of COPD and some of the tools currently available to clinicians to assess COPD progression.
2. Describe interventions that have changed the natural history of COPD.
3. Explain the effect of smoking cessation on the rate of decline of FEV1 and other important clinical outcomes.
4. Il... |
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Chronic Migraine: Making the Diagnosis
Provided by: Primary Issues
Learning Objectives:
After participating in this educational activity, participants should be able to
1. Identify the specific diagnostic criteria for chronic migraine
2. Demonstrate collaborative interview techniques for assessing patients with chronic migraine
3. Develop a management approach that matches the needs of the patients with c... |
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Drop Foot
Provided by: American Academy of Orthopaedic Surgeons
After completing this CME module, participants will be able to
1. Discuss the pathophysiology and incidence of drop foot.
2. Describe the various neurologic and musculotendinous etiologies of drop foot.
3. Recognize the typical clinical presentation of patients with drop foot.
4. Identify and describe imaging studies and other tes... |
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Thoracic Complications of Liver Cirrhosis: Radiologic Findings
Provided by: Radiological Society of North America
Learning Objectives: 1) List the various thoracic complications associated with chronic liver disease. 2) Discuss the mechanisms or pathophysiology of those complications. 3)Describe the imaging features of the various thoracic complications in patients with chronic liver disease.... |
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Violence in the Healthcare Workplace
Provided by: NetCE
This course will provide an overview of the different types of workplace violence, risk factors, emotional, social, and behavioral ramifications of workplace violence, and specific interventions and policies that have been implemented by organizations to address workplace violence and enhance practitioners safety.... |
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