CompleteRx is a leading provider of innovative hospital pharmacy management services to acute care hospitals. Founded in 1998, our experienced management team serves hospitals nationwide, guaranteeing service commitments for regulatory compliance, nursing satisfaction, and education. In addition, CompleteRx assumes the financial risk to control your hospital pharmacy costs.

Our target is superior patient care. Delivering superior patient care requires a strong foundation in the proficiency of the CompleteRx Seven Disciplines of Pharmacy.

Operations
CompleteRx delivers a simple, yet systematic approach for managing pharmacy operations through our CompleteRx Operations Methodology. By leveraging this process, we provide a consistent operating structure for achieving optimal performance. The primary deliverables are:

• Executing the initial transition to the CompleteRx operating model
• Defining team roles and responsibilities
• Optimization of the physical site design and space utilization
• Optimization of distribution workflows and automation usage
• Implementation of CompleteRx inventory management
• Establish communication model with the designated hospital report
• Prepare and manage the Value Contract

Technology
The CompleteRx Technology and Automation team maintains extensive experience and working knowledge of many pharmacy technologies. We deliver consultative and independent leadership, service, and guidance as a part of our overall scope of work for projects such as CPOE and bedside scanning. Additionally, our experience and vision for technology reaches well beyond the pharmacy encompassing the perspective of the entire hospital. The Pharmacy department is a critical clinical resource, and must be adaptive and nimble as a working part of the hospital’s system. We best service our hospital clients in this discipline because of this unique perspective.

Patient Safety
The deliberate, independent design of our Patient Safety and Compliance team is critical to ensuring an appropriate check and balance in our organization’s delivery of superior patient care. While we consider Joint Commission and regulatory compliance as a foundation of minimum standards, we must ensure compliance through this independent focus on patient safety. Our Patient Safety Initiative drives our internal independent accountability.

Clinical Program
The cornerstone of our success is our collaborative physician based, pharmacy driven clinical program. Complete Clinical Services™ (CCS) will deliver greater patient safety, leadership, clinical competency, full staff decentralization, “on the spot” education for nurses and physicians, and document validation. By leveraging CCS, pharmacists will develop better relationships with the medical staff and improve patient care. The components of CCS include:

• Nursing Education Services
• SavingsRx™
• Complete Clinician™
• Clinical Advisory Board
• Clinical Levels Program

Finance
While providing quality patient care is our first priority; we are equally committed to delivering cost savings. By targeting operational and clinical opportunities, CompleteRx reduces overall pharmacy costs. “Our focus is providing superior patient care and excellence in medical staff service while saving the hospital money.”

Corporate Support
It is critical to our success as your partner to consistently measure our performance in the discipline of Corporate Support. By ensuring a broad and deep level of support for the Pharmacists, Technicians, and corporate support team members, each individual has the tools and resources necessary to achieve excellence in their role of delivering superior patient care. Corporate support includes:

• Education and professional development training
• Clinical collaboration opportunities
• Collaboration opportunities with the entire CompleteRx family of clients
• Direct access to CompleteRx leadership and support team members
• Ongoing corporate team site visits
• Technology tools and resources