Pharmacy IVR (Interactive Voice Response)

Leading Providers of Pharmacy IVR Systems, Pharmacy Interactive Voice Response, Pharmacy Automated Menu, Pharmacy Phone Answering Systems, Pharmacy Phone Systems

Pharmacy IVR (Interactive Voice Response) Booth #7732
Booth Top
Request More Information Visit the SRS Pharmacy Systems Website

SRS Pharmacy Systems

Total Pharmacy Integration... One Vendor!

Over 20 Years of Supporting Community Pharmacy
Since 1989, SRS Pharmacy Systems has focused on building pharmacy management software that helps community pharmacies operate more efficiently and accurately, keeping processes consistent, inventories low and profitability high.

Total Pharmacy Integration
The key to maximizing profittability is total integration from top to bottom. All SRS modules are directly integrated with our core pharmacy management software, PKonRx. Modules include:

  • PKonRx
  • NPI and DEA Number Validation
  • Rx Scanning & RPh Verification
  • POS w/eSignature
  • Integrated Credit, Debit & FSA Card Processing
  • Drive-Thru Wireless
  • LTC/MAR
  • IVR & PhoneManager
  • Smartphone & Web Rells
  • Text Message Alerts

RxTwin: Integrated Onsite Backup Server

  • Proactive network, system and component replacement
  • SQL database for reliability and speed
  • Web access from each station
  • Fast and stable C++ programming

One System, One Vendor, One Call!
Pharmacies gain because SRS doesn't outsource its technology. SRS directly develops, supports and services all core system, software and hardware. SRS components are software and hardware pre-configured.SRS automatically maintains software drivers, system updates, security functions, and PBM requirements. Additionally, SRS pharmacies have a SINGLE SOURCE for all pharmacy support needs, allowing SRS pharmacies to focus on customer care and let SRS focus on computer system care!

IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue SRS auto refill phone in compliance reminders
SRS IVR Pharmacy Technology
SRS IVR Pharmacy Technology
SRS IVR Pharmacy Technology
Booth Bottom
Pharmacy IVR (Interactive Voice Response) Booth #7730
Booth Top
Request More Information Visit the TeleManager Website

TeleManager

TeleManager Technologies, Inc. is the industry’s only IVR Company with several completely different IVR products making it possible for independent, chain or health system pharmacies to select the IVR system that best meet their practice and budgetary needs. And, our more than 10 years experience in working with all types of pharmacies has taught us how to make the installation and training easy for all involved.

Our list of products includes:

TeleManager™ Hosted IVR Service is a patented outsourced (ASP Model) IVR service that enables a pharmacy to offer their patients with a toll free automated refill “hot line” they can call anytime. The service also accepts all phone calls placed to the normal pharmacy phone number but that are not answered for any reason; such as all lines are busy or it is after hours. All patient information is captured at the TeleManager telecommunications operations center and faxed or emailed to the pharmacy in an orderly manner for processing. This unique service is the most affordable way to provide IVR.

TeleManager™ On-Demand IVR System builds on the same patented outsourced (ASP Model) functionality as the hosted service (above) but adds the functionality of interfacing with your pharmacy management system so that refill request are seamlessly routed over a secure internet connection directly into your pharmacy system’s refill queue. Installation does not require the purchase or installation of any hardware or cabling making the On-Demand System the easiest and most affordable ways to bring the benefits of fully integrated IVR to your pharmacy.

Refill TeleManager™ In-Store IVR System is the most versatile, cost-effective and easy-to-use traditional in-store IVR system in the industry. Currently used in literally thousands of pharmacies in all practice settings this full featured in-store system interfaces with you phone and pharmacy management system to allow you to simplify pharmacy operations and provide even more personalized customer service.

TeleManager Refill NetManager™ is an interactive on-line prescription service that enables your patients to request refills over the internet at any time that is convenient for them. NetManager can be interfaced with your pharmacy management system so that refills are validated and posted into your pharmacy management system’s refill queue in real time.

OverflowManager™ is TeleManager’s patented IVR service that provides over capacity relief when all phone line are in use. This truly unique service means your patients and prescribers will never have to listen to a busy signal and could eliminate the need for pharmacies to add expensive additional phone lines. All prescription orders are captured in TeleManager’s telecommunications operations center and sent t directly into your pharmacy management system.

TeleManagerCentral™ IVR System is an advanced Voice over IP capable solution that allows chain and multiple-location pharmacies to benefit from their economies of scale. This system resides at a central site and interfaces with all your telecommunications, pharmacy management system, workflow or central fill software to provide genuine benefits for patients, employees and prescribers.

Telemanager, Telemanager Technologies, IVR, Software, IVR Solutions, Pharmacy Productivity, Software
TeleManager - Pharmacy IVR Systems
TeleManager - Pharmacy IVR Systems
TeleManager - Pharmacy IVR Systems
TeleManager - Pharmacy IVR Systems
Booth Bottom
Pharmacy IVR (Interactive Voice Response) Booth #7729
Booth Top
Request More Information Visit the QS/1 Website

QS/1

QS/1 provides software products, services and support to a variety of healthcare providers including community pharmacies, chain pharmacies, long-term care facilities, institutions, home medical equipment providers and point-of-sale operations.

NRx for Retail/Community Pharmacy
Process new prescriptions and fill refills quick and easy. Integrated services and systems enhance workflow and patient safety in independent pharmacies while providing comprehensive management tools necessary for better profitability.

Multi-Site Management (MSM) & NRx for Chain Pharmacy
Provides multi-site chain store management system making day-to-day pharmacy operations easier and more efficient with centralized data control allowing record sharing across the network and between stores.

PrimeCare for Institutional Pharmacy & Long Term Care Facilities (LTC)
Specifically meets the everyday challenges of institutional and LTC pharmacies with the ability to customize software solutions to fit unique organization needs.

SystemOne for HME Business
Manage any HME business operation, large or small. Manage inventory and electronically bill the DMERC, State Medicaids and other third party payers.

Point-of-Sale
Boost pharmacy profitability with improved inventory management features and electronic price updates.

Interactive Voice Response (IVR)
Provide customer convenience with easy refills and 24/7 pharmacy access. Outbound IVR provides automatic refill and pick-up reminders, and the system integrates seamlessly with QS/1’s Pharmacy Management Systems - SharpRx, NRx, PrimeCare for LTC and SystemOne for HME/DME.

Interfaces
Enhance operational efficiency with interfaces to many time and money-saving technologies made available for integration with QS/1 software.

QDM Automated Pill Dispensing System
Enhance pharmacy productivity and efficiency while improving patient safety through automated pill dispensing.

IVR retail independent chain hospital communication automated pharmacy refill interactive voice response internet telephone authorization request fax IVR prescription faxing electronic prescription submission e-prescribing productivity enhancement voicemail message electronic call management prescription processing automatic queue QS/1 auto refill phone in compliance reminders
IVR Systems for Pharmacies
QS1
Booth Bottom
Pharmacy IVR (Interactive Voice Response) Booth #7326
Booth Top
Request More Information Visit the OmniSYS Website

OmniSYS

OmniSYS provides medical billing and patient communication solutions for pharmacies that drive value and deliver real results.

Fusion-Rx is the industry’s first patient communication solution to integrate proprietary digital, mobile and IVR technology into a single platform -- eliminating the need for piecemeal communication solutions, reducing variability in messaging and improving the patient experience. Fusion-Rx allows patients to interact with your pharmacy on their terms,
and provides them with a cohesive, consistent experience across every communication method that improves adherence.

Adherence messaging that gets results.
Fusion-Rx builds a comprehensive prescription profile on each patient and uses that information to drive thoughtful, targeted outreach across all communications methods. Refill reminders are patient and prescription-specific, eliminating the confusion that can result from vague reminders and improving adherence by making it easy for patients to understand the status and options for each prescription.

Text messaging just got smarter.
Smart text messaging combines the effectiveness of text messaging with the more secure, feature-rich experience of a mobile browser, giving your patients the best of both worlds and eliminating the incremental cost of text message responses for your pharmacy.

Mobile app options that make sense.
Our pharmacy-branded mobile app has a clean and simple design that makes it easy for patients to interact with your pharmacy on the go, while also making it easy to manage locations, update hours and manage refill requests. Already have a pharmacy or grocery store app? No problem! Fusion-Rx can easily integrate with existing apps, improving the patient experience and reducing the administrative burden of supporting multiple apps.

Working with your workflow.
Fusion-Rx supports real-time integration with virtually every pharmacy management system on the market. By sharing data in real-time with your pharmacy management system, Fusion-Rx understands the current status of all the prescriptions in your system, and uses that information to drive timely and accurate communications. Refill requests are automatically posted to your work queue, and your patients no longer receive notifications after a prescription has been picked up or a refill was dispensed.




Booth Bottom Platinum Pages Sub Header

QS/1

SharpRx is a completely new pharmacy management systems from QS/1.

Read More

Pharmacy IVR (Interactive Voice Response)

OmniSYS
OmniSYS provides essential communication technology solutions to help pharmacies become more efficient, productive and responsive to patient and business needs. Our solutions help drive business into your pharmacy!
QS/1
QS/1 provides products, services, and support to a variety of healthcare providers including community pharmacies, chain pharmacies, long- term care facilities, institutions, home medical equipment providers, and point-of-sale operations.
SRS
SRS systems are designed to help you accomplish more - to keep your processes consistent, your inventories low, and your profitability high. Our systems earn excellent marks in reliability, performance, and ease of use. Conversion is rapid and reliable, with 100% functionality from day one. And our technical support is among the best in the business.

Market Buzz

Rexall Activates Ateb's Integrated Medication Synchronization Solution Across Its Pharmacy Chains

TeleManager Changes Pharmacy-Patient Communication with iRefill Connect Suite

TeleManager, the leader in cloud-based pharmacy automation and communications solutions, is changing the way patients communicate with pharmacies through its iRefill Connect suite of products.
Prudential Consultant Broker Services

ISO-MED

COREreadiness

June 2018

Paragon Ventures


Rx shelving

Uniweb

TeleCameron Telepharmacist Jobs





Innovatix

RXinsider Product Overview Videos


View all 88 Aisles