About the Program:
Developing Spanish counseling skills will help increase patient compliance and build customer loyalty while setting your pharmacy’s level of customer service apart from competitors. Spanish for Pharmacists is a comprehensive online course enabling pharmacists and pharmacy technicians to learn the basics of Spanish for effective patient counseling. Spanish for Pharmacists was written by practicing pharmacists specifically for the retail pharmacy community. Spanish for Pharmacists contains more than 250 pharmacy-specific phrases and 1000 pharmacy-relevant vocabulary words.
Upon completion of this program, the pharmacist or pharmacy technician should be able to:
The Spanish for Pharmacists program is an excellent tool for providing customer service and patient counseling to the growing niche market of our Hispanic customers. It is practical, useful and simple."
- David Gagnon R.Ph.
"This program is exactly what I have been looking for! I wanted a program to help teach me the useful "pharmacy Spanish" needed to help our customers but I didn't want to waste my time learning irrelevant information. I highly recommend it to anyone who would like to effectively counsel their Spanish speaking customers."
- Sheryl ShemTov B.S. M.S. CPhT
"I think the Spanish for Pharmacists program is fantastic. It allows many technicians to learn a unique skill that can be applied in many pharmacies. Whenever I train in a particular store in which I feel the program may be of use, I let the staff know about it. I especially like how the program is straight forward and reader friendly."
- Michelle Ellinwood CPhT